Rocket.Chat

Description

Rocket.Chat is an open-source, fully customizable communications platform designed for organizations with high standards of data protection. It enables real-time conversations between colleagues, other companies, and customers, enhancing productivity and customer satisfaction. Trusted by millions of users worldwide, including organizations such as Deutsche Bahn, The US Navy, and Credit Suisse, it supports secure and private communications for businesses, governments, and nonprofits. With features like omnichannel support, integrations, and robust customization options, Rocket.Chat is a comprehensive solution for modern communication needs.

Features

• Team collaboration: A secure platform for internal and cross-company communication, improving workflows and decision-making.
• Omnichannel customer service: Seamlessly interact with customers across email, live chat, WhatsApp, social media, and more.
• Chat engine: Build and integrate custom messaging experiences into your applications, tailored to your business needs.
• Marketplace: Access a variety of apps and native integrations, such as CRM tools, bots, and analytics, to enhance functionality.
• Deployment options: Flexible choices between cloud-hosted, private cloud, or self-hosted deployments for full control of your data.
• Mobile apps: Dedicated apps for iOS, Android, and F-Droid to ensure connectivity on the go.
• Apps Engine framework: Develop custom applications to extend Rocket.Chat’s capabilities and meet unique requirements.

Technology Stack

• Node.js: Scalable and efficient server-side runtime environment.
• Meteor: Full-stack JavaScript framework for rapid development.
• Deno: Secure runtime for modern JavaScript and TypeScript.
• JavaScript: Core programming language for building dynamic and interactive features.
• Yarn: Dependency management for faster and more reliable builds.

Requirements

To set up Rocket.Chat locally, ensure you meet the following prerequisites:

• Node 20.x (LTS): Install manually or using tools like nvm or volta.
• Meteor: Follow the installation guide at Meteor Documentation.
• Yarn: Install via Yarn Installation Guide.
• Deno 1.x: Refer to Deno Installation Guide.
• WSL2 (Windows users): Ensure at least 12GB of RAM for smooth operation.